Title :
Perceived quality in Consumer Electronics - From Quality of Service to Quality of Experience
Author_Institution :
Centre for Quantifiable Quality of Service in Commun. Syst., Norwegian Univ. of Sci. & Technol., Trondheim, Norway
Abstract :
Estimation of perceived quality of multimedia content is a significant issue in consumer electronics (CE). The increased complexity and functionality many CE devices offer nowadays provokes a change in paradigm: from a quality of service approach to a quality of experience approach that includes ldquosoft factorsrdquo formerly not regarded as relevant. This paper gives an overview, explains the main influence factors, and suggests a combined salience-based model.
Keywords :
consumer electronics; multimedia communication; quality of service; CE devices; consumer electronics; multimedia content; perceived quality; quality-of-experience approach; quality-of-service approach; salience-based model; Computer displays; Consumer electronics; Councils; Home appliances; Humans; Internet; Loudspeakers; Mobile computing; Quality of service; Usability;
Conference_Titel :
Consumer Electronics, 2009. ISCE '09. IEEE 13th International Symposium on
Conference_Location :
Kyoto
Print_ISBN :
978-1-4244-2975-2
Electronic_ISBN :
978-1-4244-2976-9
DOI :
10.1109/ISCE.2009.5156963
