DocumentCode :
2420044
Title :
Collaboration, Communication, and Control: The Effects of ICT-Enabled Innovation Projects on Informal Organizational Structures
Author :
Binz-Scharf, Maria Christina
Author_Institution :
Harvard University
fYear :
2005
fDate :
03-06 Jan. 2005
Abstract :
This paper examines knowledge sharing in ICT-enabled innovation projects in bureaucratic settings. The fact that individuals from different organizational units work on a common task creates a network that coexists with the functional subdivision of tasks and traditionally rigid hierarchical reporting structures within an organization. Based on empirical data from four project workgroups in Switzerland and the United States, I propose a theoretical model for knowledge sharing in ICT-enabled innovation projects. The model ties together processes and content of knowledge sharing through two task dimensions, each of them subdivided into two phases: (1) Conception and implementation of the project, and (2) Exploration and exploitation of knowledge. I show that the implementation of ICT-enabled innovation projects requires a balanced mix of exploration and exploitation of knowledge, where exploration through sparse networks is more important in the conceptual phase, and exploitation in tightly-bound groups becomes more fruitful in the implementation phase.
Keywords :
Collaboration; Collaborative work; Communication system control; Customer satisfaction; Innovation management; Internet; Knowledge management; Production; Recruitment; Technological innovation;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2005. HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on
ISSN :
1530-1605
Print_ISBN :
0-7695-2268-8
Type :
conf
DOI :
10.1109/HICSS.2005.146
Filename :
1385749
Link To Document :
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