Title :
Lessons learned implementing ISO 9001 in a software organization
Author :
Ganner, M. ; Johnson, Mark
Author_Institution :
Med., Beaverton, OR, USA
Abstract :
There are no short cuts for a software development company in reaching ISO 9001 certification. The organizational culture of a software development company does not fit well with a traditional cross-functional core team model. Instead, a model of close partnering with individual product development teams can lead to ISO 9001 registration in a value-added way
Keywords :
certification; human resource management; product development; software development management; software quality; software standards; ISO 9001 implementation; organizational culture; partnering; product development teams; software development company; software organization; total quality management; Certification; Computer graphics; Context modeling; History; ISO standards; Manufacturing; Product development; Programming; Software standards; Standards organizations;
Conference_Titel :
Innovation in Technology Management - The Key to Global Leadership. PICMET '97: Portland International Conference on Management and Technology
Conference_Location :
Portland, OR
Print_ISBN :
0-7803-3574-0
DOI :
10.1109/PICMET.1997.653532