DocumentCode :
2427274
Title :
The effectiveness analysis of the practices in five quality management stages for SMEs
Author :
Yang, Ching-Chow
Author_Institution :
Dept. of Ind. & Syst. Eng., Chung Yuan Christian Univ., Zhongli, Taiwan
fYear :
2012
fDate :
11-13 June 2012
Firstpage :
297
Lastpage :
302
Abstract :
The small and medium enterprises (SMEs) play an important role in economic development for any country. Thus, the SMEs need to raise their competitive advantage. Usually, they consider “quality” as the competitive weapon, but because of the limited resources and lack of talent, they perform very few quality practices only, and result in a very limited effectiveness. In order to assist SMEs to raise their competition based on the improvement of quality, we develop a systematic framework of quality management with five stages for SMEs. Based on this developed model, we conduct an empirical study to investigate the status of the implementation levels and the effectiveness degrees of the practices in the five stages for the SMEs. We also analyze the implementation performance of the practices based on the I-E matrix.
Keywords :
organisational aspects; quality management; small-to-medium enterprises; SME; economic development; quality management stages; quality practices improvement; small-and-medium enterprise; talent; Companies; Inspection; Process control; Systematics; Total quality management; quality management system; quality practices; small and medium enterprise;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management of Innovation and Technology (ICMIT), 2012 IEEE International Conference on
Conference_Location :
Sanur Bali
Print_ISBN :
978-1-4673-0108-4
Type :
conf
DOI :
10.1109/ICMIT.2012.6225821
Filename :
6225821
Link To Document :
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