Title :
Using domain knowledge for fostering the collaborative ability of a web dialogue system
Author :
Gatius, Marta ; González, Meritxell
Author_Institution :
Software Dept., Tech. Univ. of Catalonia, Barcelona, Spain
Abstract :
In this paper we describe the use of domain ontologies in a flexible web dialogue system for improving both its adaptability and its collaborative ability. We have developed a multilingual mixed-initiative dialogue system for guiding the user when accessing several types of web services. The use of domain ontologies facilitates the adaptation of the system to new web services as well as the generation of more collaborative responses.
Keywords :
Web services; groupware; human computer interaction; information retrieval; interactive systems; natural language processing; ontologies (artificial intelligence); user interfaces; Web dialogue system; Web services; collaborative ability; domain knowledge; domain ontologies; multilingual mixed-initiative dialogue system; natural language systems; Collaboration; Cultural differences; Decision support systems; Ontologies; Prototypes; Semantics; Web services; Dialogue systems; communication task modeling; domain ontologies;
Conference_Titel :
Next Generation Web Services Practices (NWeSP), 2011 7th International Conference on
Conference_Location :
Salamanca
Print_ISBN :
978-1-4577-1125-1
DOI :
10.1109/NWeSP.2011.6088165
