Multimedia Interaction for Learning and Knowing: Inspirational knowledge management to create value for individuals in organizations

This paper is a critical presentation of the work done by the authors during the past years in two European Projects in the knowledge management area: Klee&Co (Knowledge and Learning Environments for European & Creative Organisations - ESPRIT Program) and MILK (Multimedia Interaction for Learning and Knowing - IST Program). Both projects focus on the dynamic vision of knowledge management as a way to enact communities and to enable innovation and new ideas generation. Technical and organisational sides of knowledge management are considered. The result of the design effort is the "view with context": a visualisation feature based on keywords and automatic text processing, permitting users to see objects inside their context.