ReMo: A recommendation model for software process improvement

Software process assessment methods such as SCAMPI and ISO 15504-2 provide an assessment framework for evaluating the current practice of software development organizations. Strengths, weaknesses, and recommendations are core results of process assessment to be used as a basis for process improvement. While the existing models provide concrete methods for identifying strengths and weaknesses of process, they lack detailed approaches to building recommendations, which are crucial in developing strategic improvement plans. This makes it difficult for the assessment team to develop constructive recommendations, which has consequently negative impact on the quality of process improvement. To address this, we present a systematic method for developing recommendations based on a capability-based reference model (e.g., CMMI, SPICE). The presented method is evaluated using real assessment data from industry and the results show the potential of the method.