Title :
Analysis of the predictive indicators of knowledge workers´ job burnout: A perspective of organization
Author :
Chen Weijing ; Ye Hongchun
Author_Institution :
Bus. Sch., Hubei Univ., Wuhan, China
Abstract :
Knowledge workers are the high incidence group of job burnout because of fierce social competition and occupational stress. Aiming at getting the characteristics of knowledge workers, this paper analyzes the main forming reasons of job burnout, explores the prediction indexes of knowledge workers´ job burnout based on organizational job design, including the workload, interpersonal support, amount of information, job control, organizational justice and job satisfaction. The analysis and evaluation of prediction indexes with evaluation function help to identify the burnout and intervene in it, so as to reduce the incidence of knowledge workers´ job burnout.
Keywords :
employee welfare; organisational aspects; fierce social competition; interpersonal support; job burnout; job control; job satisfaction; knowledge workers; occupational stress; organizational job design; organizational justice; predictive indicators; workload; Correlation; Indexes; Organizations; Productivity; Psychology; Stress; evaluation function; job burnout; knowledge workers; predictive indicators;
Conference_Titel :
Management Science and Industrial Engineering (MSIE), 2011 International Conference on
Conference_Location :
Harbin
Print_ISBN :
978-1-4244-8383-9
DOI :
10.1109/MSIE.2011.5707689