Notice of Violation of IEEE Publication PrinciplesUse of SMS in office environments

Notice of Violation of IEEE Publication Principles

"Use of SMS in Office Environments"
by G. Kalaivani, R. H. Thasneem
in the Proceedings of the 2010 Second International Conference on Computing,
Communication and Networking Techniques, June 2010

After careful and considered review of the content and authorship of this paper by a duly
constituted expert committee, this paper has been found to be in violation of IEEE\´s
Publication Principles.

This paper is a near verbatim copy of the following paper. The paper was copied without
attribution (including appropriate references to the original author(s) and/or paper title)
and without permission.
Due to the nature of this violation, reasonable effort should be made to remove all past
references to this paper, and future references should be made to the following article:

"Use of SMS in Office Environments"
by Gunnvald B. Svendsen, Bente Evjemo, and Jan A.K. Johnsen
in the Proceedings of the 39th Hawaii International Conference on System Science, January 2006

Investigations of Short Messaging System (SMS) or texting have been directed at private use and mostly the adolescent population. The present paper investigates SMS in a representative sample of office environments in a Scandinavian town. The results indicate that SMS messaging is not integrated into office work, that the messages are highly informal, mostly from the private sphere and from persons well known to the receiver. Different explanations of the infrequent use of SMS in the workplace, e.g. cost sharing between employer and employee, are proposed. One explanation ties the difference in popularity in the private and business spheres to technical aspects of the system and its user interface. This explanation is based upon the Gricean concept of conversational implicature and Clark\´s concept of common ground and is elaborated at length. This explanation suggests that SMS is a- inherently informal communication system, ill suited to the business domain.