Title :
Data Mining-Based Service Quality Estimation in Hospital Information System
Author :
Kawamura, Toshihiko ; Kimura, Tomohiro ; Tsumoto, Shusaku
Author_Institution :
Inst. of Stat. Math., Tokyo, Japan
Abstract :
Hospital information has become an intelligence infrastructure in large-scale hospitals, and incremental software development is important for improving service quality. This paper introduces statistical estimation of service log to measure the differences between responsive time before and after a new interface has been introduced. The results show that even simple statistical methods can compare the system performance due to the sample size of service log.
Keywords :
data mining; hospitals; medical information systems; software quality; statistical analysis; data mining; hospital information system; incremental software development; intelligence infrastructure; service log statistical estimation; service quality; service quality estimation; Biomedical imaging; Data mining; History; Hospitals; Information systems; Laboratories; Hospital Information System; Quality Management; Service Computing;
Conference_Titel :
Data Mining Workshop (ICDMW), 2014 IEEE International Conference on
Conference_Location :
Shenzhen
Print_ISBN :
978-1-4799-4275-6
DOI :
10.1109/ICDMW.2014.162
