Title :
The Adoption of Technology System in the Malaysian Public Sector
Author :
Zailani, Suhaiza ; Abd Salam, R.
Author_Institution :
Sch. of Manage., Univ. Sains Malaysia, Penang
Abstract :
IT as a part of the government´s information technology plays an important role in order to improve the day-to-day operations as well as improving the quality of services provided to the public. In other words, government has recognized the importance of IT, therefore, several steps to adopt IT in the public sector has been organized by government such as; provide sufficient budget for IT development, develop favorable IT policies and plans for the agencies and departments. The government, however, must understand what are the factors that could affect the successful adoption of IT. This study investigates those factors that can influence the success of IT´s adoption in the Malaysian public sector. Thus, the main objective of this research is to identify the factors that could influence the success adoption of technology system in the public sector. Once these factors are recognized, these results can assist government agencies and departments to minimize the risk of failure when they are adopting any technology system
Keywords :
government data processing; public administration; risk management; IT adoption; IT development; IT policies; Malaysian public sector; e-government; risk minimisation; technology system; Business; Control systems; Costs; Government; Information technology; Programming; Project management; Quality of service; Risk management; System testing;
Conference_Titel :
Information and Communication Technologies, 2006. ICTTA '06. 2nd
Conference_Location :
Damascus
Print_ISBN :
0-7803-9521-2
DOI :
10.1109/ICTTA.2006.1684504