Small Steps Approach to Tackling Software Quality in a Commercial Setting

In this work we summarise our approaches to improve software quality in a commercial organisation. We present different aspects of software quality that span across the organisation and which are not limited only to the software development. We present the approaches at design, tool, and process levels. We also present the future directions of our research. All the presented approaches add up to a small-step way of tackling software quality issues in a company.