Title :
Synthesis of Actor Dependency and Business Motivation for Service Requirements Engineering
Author :
Lim, Soo Ling ; Platon, Eric ; Cox, Karl
Author_Institution :
Sch. of Comput. Sci. & Eng., Univ. of New South Wales, Sydney, NSW
fDate :
July 28 2008-Aug. 1 2008
Abstract :
Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.
Keywords :
business data processing; formal specification; information systems; actor dependency synthesis; business motivation; customer relationship management services; enterprise motivation; service requirements engineering; service-oriented information systems; stakeholder intention; Application software; Australia; Business communication; Computer applications; Computer science; Context-aware services; Informatics; Information systems; Knowledge management; Vocabulary; Directives; requirements engineering; service-oriented computing;
Conference_Titel :
Computer Software and Applications, 2008. COMPSAC '08. 32nd Annual IEEE International
Conference_Location :
Turku
Print_ISBN :
978-0-7695-3262-2
Electronic_ISBN :
0730-3157
DOI :
10.1109/COMPSAC.2008.59
