DocumentCode
2451194
Title
Service Productivity Improvement and Software Technology Support
Author
Li, Yang
Author_Institution
Intell. Syst. Res. Centre, Beijing
fYear
2008
fDate
July 28 2008-Aug. 1 2008
Firstpage
807
Lastpage
812
Abstract
The service sector accounts around 70% of the total value add of GDP, yet this sector is still lagging behind manufacturing sector, in terms of overall productivity. This paper sets out to analyze this phenomenon. It first compares these two sectors and identifies the causes for the lag in productivity. It then depicts a vision of how new technologies can be developed to help bring services sector closer to manufacturing sector. Finally, the author introduces some related industry practice in this area that could help to implement such a vision.
Keywords
production engineering computing; service industries; GDP; manufacturing sector; service productivity improvement; service sector; software technology support; Application software; Business; Collaborative software; Computer aided manufacturing; Computer applications; Management training; Manufacturing industries; Production facilities; Productivity; Waste management;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Software and Applications, 2008. COMPSAC '08. 32nd Annual IEEE International
Conference_Location
Turku
ISSN
0730-3157
Print_ISBN
978-0-7695-3262-2
Electronic_ISBN
0730-3157
Type
conf
DOI
10.1109/COMPSAC.2008.160
Filename
4591671
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