A Study on the Relationships among Organizational Justice, Organizational Identification, and Work Engagement: The Evidence from the Hi-Tech Service Industries

Author

Li, Huifan

Author_Institution

Int. Bus. Inst., Nankai Univ., Tianjin, China

fYear

2012

fDate

24-26 May 2012

Firstpage

72

Lastpage

77

Abstract

Work engagement refers to a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption. Based on group engagement model, we build a relationship model of organziational justice, organizational identification, and work engagement. The results reveal that organizational identification partially mediated the relationship between distributive justice, interactive justice and work engagement, but did not mediate the relationship between procedure justice and work engagement. It is concluded with a discussion of research findings and implications for both marketing theory and practice.

Keywords

human resource management; industrial psychology; marketing; organisational aspects; personnel; service industries; social sciences; distributive justice; employee behaviour; group engagement model; hi-tech service industries; human resource management; interactive justice; marketing practice; marketing theory; organizational identification; organizational justice; positive fulfilling work-related state of mind; procedure justice; psychological bond; social exchange; work engagement; Absorption; Educational institutions; Industries; Mediation; Organizations; Presses; Psychology; Mediation analysis; Organizational identification; Organizational justice; Work engagement;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Sciences (IJCSS), 2012 International Joint Conference on

Conference_Location

Shanghai

Print_ISBN

978-1-4673-1992-8

Type

conf

DOI

10.1109/IJCSS.2012.17

Filename

6227798