Title :
Do Manufacturing Firms Benefit from Service Innovation? An Empirical Study of High-Tech Manufacturing Firms in China
Author :
Wenhong Zhang ; Yapu Zhao
Author_Institution :
Sch. of Bus., Nanjing Univ., Nanjing, China
Abstract :
This study aims to examine how service innovation can be beneficial to manufacturing firms. Using 187 high-tech manufacturing firms from China, we demonstrate that service innovation is positively related to firm performance.
Keywords :
innovation management; manufacturing industries; product development; China; firm performance; high-tech manufacturing firms; service innovation; Correlation; Educational institutions; Manufacturing; Marketing management; Reliability; Technological innovation; high-tech manufacturing firms; product innovation; service innovation;
Conference_Titel :
Service Sciences (IJCSS), 2012 International Joint Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4673-1992-8
DOI :
10.1109/IJCSS.2012.59