• DocumentCode
    2453139
  • Title

    Awareness extensions in workflow management Systems-Elements for collaboration and process learning

  • Author

    De Araujo, Renata Mendes ; Borges, Marcos R S

  • fYear
    2002
  • fDate
    2002
  • Firstpage
    375
  • Lastpage
    380
  • Abstract
    Workflow management systems offer an initial set of awareness information about process definition and enactment that can help organizations to be aware of how they perform their work. The aim of this paper is to discuss and suggest how workflow systems could be extended with new awareness resources that would help users to be aware of collaboration in the processes they take part in and, consequently, understand, learn and improve their work.
  • Keywords
    groupware; workflow management software; awareness extensions; collaboration; process learning; workflow management systems; Business process re-engineering; Collaboration; Collaborative work; Knowledge management; Performance gain; Productivity; Workflow management software;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Supported Cooperative Work in Design, 2002. The 7th International Conference on
  • Print_ISBN
    85-285-0050-0
  • Type

    conf

  • DOI
    10.1109/CSCWD.2002.1047717
  • Filename
    1047717