DocumentCode
2453139
Title
Awareness extensions in workflow management Systems-Elements for collaboration and process learning
Author
De Araujo, Renata Mendes ; Borges, Marcos R S
fYear
2002
fDate
2002
Firstpage
375
Lastpage
380
Abstract
Workflow management systems offer an initial set of awareness information about process definition and enactment that can help organizations to be aware of how they perform their work. The aim of this paper is to discuss and suggest how workflow systems could be extended with new awareness resources that would help users to be aware of collaboration in the processes they take part in and, consequently, understand, learn and improve their work.
Keywords
groupware; workflow management software; awareness extensions; collaboration; process learning; workflow management systems; Business process re-engineering; Collaboration; Collaborative work; Knowledge management; Performance gain; Productivity; Workflow management software;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Supported Cooperative Work in Design, 2002. The 7th International Conference on
Print_ISBN
85-285-0050-0
Type
conf
DOI
10.1109/CSCWD.2002.1047717
Filename
1047717
Link To Document