Business-Oriented Capacity Planning of IT Infrastructure to Handle Load Surges

Author

Marques, Filipe ; Sauvé, Jacques ; Moura, Antão

Author_Institution

Universidade Fed. de Campina Grande

fYear

2006

fDate

3-7 April 2006

Firstpage

1

Lastpage

4

Abstract

This work proposes a business-oriented approach to designing IT infrastructure in an e-commerce context subject to load surges. The main difference between the proposed approach and conventional ones is that it includes the negative business impact - loss - incurred due to IT infrastructure failures and performance degradation. The approach minimizes the sum of infrastructure cost and business losses, rather than only considering infrastructure cost. A complete example scenario shows the value of the method

Keywords

electronic commerce; planning; telecommunication network planning; telecommunication network reliability; telecommunication traffic; IT infrastructure design; IT infrastructure failures; business losses; business-oriented capacity planning; e-commerce context; infrastructure cost; load surges; negative business impact; performance degradation; Capacity planning; Costs; Databases; Degradation; Delay; Marketing and sales; Performance loss; Promotion - marketing; Surges; Switches;

fLanguage

English

Publisher

ieee

Conference_Titel

Network Operations and Management Symposium, 2006. NOMS 2006. 10th IEEE/IFIP

Conference_Location

Vancouver, BC

ISSN

1542-1201

Print_ISBN

1-4244-0142-9

Type

conf

DOI

10.1109/NOMS.2006.1687630

Filename

1687630