The design of collaboration support between command and operation teams during emergency response

The natural disasters occurred recently became one of the main press reports, especially the lack of adequate tools to manage emergency response. One of the aspects observed is the participation of field teams in the resolution of a crisis situation, mostly limited in sending information and executing tasks. Despite the importance of this communication, it is necessary to improve the interaction. Few studies have focused on how the operative use of information technology will affect the Command and Control System. More over, the development of more robust of new technologies and new mobile devices indicate new opportunity for the field teams to use information technology to support their activities. This paper presents a proposal of an information system to support interaction between emergency response teams and to evaluate their impact in a response organization.