Title :
Effects of information exchange channels in different communication modes on trust building in computer-mediated remote collaborative design
Author :
Wang, Lu ; Wang, Xiangyu
Author_Institution :
Design Lab, Faculty of Architecture Design and Planning, the University of Sydney, Sydney, Australia
Abstract :
When the computer-mediated remote collaborative design team need to develop trust, it is advantageous for the team to match communication modes to information exchange channels. This paper discusses trust level in different modechannel combinations environment with the aim to find out the best matches of communication modes (sequence, layer, and net mode) and information exchange channels (text, audio, and video) for trust building in computer-mediated remote collaborative design.
Keywords :
Australia; Buildings; Collaborative work; Computer architecture; Humans; International collaboration; Online Communities/Technical Collaboration; Psychology; Supply chains; Virtual groups; collaboration; communication modes; design; information exchange channels; trust;
Conference_Titel :
Computer Supported Cooperative Work in Design (CSCWD), 2010 14th International Conference on
Conference_Location :
Shanghai, China
Print_ISBN :
978-1-4244-6763-1
DOI :
10.1109/CSCWD.2010.5471933
