Title :
Quality evaluation of information technology project - A multicriteria approach
Author :
Silva, Lúcio C e ; Costa, Ana Paula C S
Author_Institution :
Production Eng. Dept., Fed. Univ. of Pernambuco - UFPE, Recife, Brazil
Abstract :
This paper presents a multicriteria methodology aimed at evaluating the quality of information technology (IT) projects. This assessment is derived from expert judgments regarding some aspects that are critical to project management. These criteria were obtained through a literature review and a questionnaire. For the development of this assessment fuzzy logic and multicriteria method SMARTS were used. In order to illustrate the application of the model a numerical example based on a hypothetical case is presented.
Keywords :
fuzzy logic; information technology; operations research; project management; quality management; IT project; SMARTS; fuzzy logic; information technology project; multicriteria approach; multicriteria methodology; project management; quality evaluation; Adaptation models; Companies; Decision making; Fuzzy logic; Pragmatics; Project management; IT Projects; Multicriteria; Quality;
Conference_Titel :
Systems, Man, and Cybernetics (SMC), 2012 IEEE International Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4673-1713-9
Electronic_ISBN :
978-1-4673-1712-2
DOI :
10.1109/ICSMC.2012.6377793
