The role of trust and security in Smartphone banking continuance

Prior studies had notably figured out that security, satisfaction, and trust are very critical elements in mobile-based banking usage. This study is to propose an explanatory and exploratory research framework based on the Expectation Confirmation Model. The results showed that perceived security and satisfaction were strong determinant factors for the formation of consumers´ reuses decisions and relational behaviors building towards Smartphone banking services in South Korea, whereas perceived usefulness and trust were not statistically significant on usage continuance intention. This study will briefly draw some related concluding remarks.