DocumentCode :
2478482
Title :
Building the mosaic: writing tips for content management
Author :
Burner, Dell
Author_Institution :
Silicon Valley Lab., IBM, Los Gatos, CA, USA
fYear :
2002
fDate :
2002
Firstpage :
127
Lastpage :
133
Abstract :
Open-source data exchange protocols and hosted applications have pushed user assistance closer than ever to a server-based model that depends on marked-up, database-managed content. Custom software on demand requires custom help to match, binding professional communicators within strict document structures and further blurring the distinction between reader and author. In the electronic writing space, the document is a vanishing concept, replaced by encapsulated textual objects that wait in databases until users assemble them. But writers can still find creative outlet in the crafting of textual "data." Adaptive help systems allow writers to engage more than ever in a collaborative effort with their readers to meet our ultimate goal: effective communication. We can still take pride in lean, vigorous prose that inspires its audience, and we can channel our narrative instincts into crafting content models that anticipate needs and allow users to customize and create. We can view our content "chunks" as individual tiles and give our readers the tools to build the mosaic. This paper discusses how we can write well within a content management system and how we can take a new approach to the reader-author relationship that more closely models the nature of automated publishing.
Keywords :
content management; help systems; hypermedia markup languages; professional communication; system documentation; adaptive help systems; automated publishing; content management; creative outlet; custom help; custom software on demand; document structures; electronic writing space; encapsulated textual objects; hosted applications; marked-up database-managed content; open-source data exchange protocols; professional communicators; reader-author relationship; server-based model; user assistance; writing tips; Adaptive systems; Application software; Assembly; Buildings; Collaboration; Content management; Databases; Open source software; Protocols; Writing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Professional Communication Conference, 2002. IPCC 2002. Proceedings. IEEE International
Print_ISBN :
0-7803-7591-2
Type :
conf
DOI :
10.1109/IPCC.2002.1049096
Filename :
1049096
Link To Document :
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