DocumentCode
2484046
Title
Notice of Retraction
Empirical Study on Human Resource Dispatch Customer Satisfaction Model
Author
Bi Xiao-qing ; Zhou Qing-xiang
Author_Institution
Sch. of Manage., Tianjin Univ. of Technol., Tianjin, China
fYear
2010
fDate
22-23 May 2010
Firstpage
1
Lastpage
4
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Human dispatching as a kind of new service industry is at the initial stage in China. Its service product specification is not perfect yet and with many nonstandard fields. Since then, to establish service specifications of human dispatching and promote its healthy development become an important research subject. This thesis proposes the customer satisfaction model for human dispatching on the basis of pre-existing customer satisfaction model. Then this paper does model analytical research through quantitative methods and verification of structural equation and wants to improve service specifications of Chinese human dispatching and promote its healthy development.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Human dispatching as a kind of new service industry is at the initial stage in China. Its service product specification is not perfect yet and with many nonstandard fields. Since then, to establish service specifications of human dispatching and promote its healthy development become an important research subject. This thesis proposes the customer satisfaction model for human dispatching on the basis of pre-existing customer satisfaction model. Then this paper does model analytical research through quantitative methods and verification of structural equation and wants to improve service specifications of Chinese human dispatching and promote its healthy development.
Keywords
customer satisfaction; human resource management; service industries; customer satisfaction model; human resource dispatch; service industry; service product specification; structural equation verification; Analytical models; Bismuth; Customer satisfaction; Dispatching; Equations; Hardware; Human resource management; Logic; Software quality; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
e-Business and Information System Security (EBISS), 2010 2nd International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-5893-6
Type
conf
DOI
10.1109/EBISS.2010.5473543
Filename
5473543
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