A System Architecture for a Telematic Support System in Emergency Medical Services

The system presented in this paper is part of the research project Med-on-@ix for the safe application of information technology in preclinical emergency health care. It aims at supporting emergency medical services (EMS) staff at the incident location from a remote Competence Centre (CompC). The increasing number of missions in the German EMS and the shortage of specialized emergency physicians leads to huge problems for the public health care system. Higher cost efficiency and treatment quality shall be achieved by the transfer of mission tactical data and medically relevant data such as vital signs, auscultation and video material from the emergency site to the CompC by the telematic support system. In this paper cases in which such a telematic support system can be used will be outlined. The crucial requirements and a possible hardware and software system architecture of a telematic support system for EMS will be summarised.