DocumentCode
2496880
Title
Exploring antecedents and consequence of consumer satisfaction towards App usage: A modified TAM with a hedonic view
Author
Tang, Kai-Yu ; Chen, Cheng-Ping ; Hsiao, Chun-Hua
Author_Institution
Inst. of Bus. & Manage., Nat. Chiao Tung Univ., Taipei, Taiwan
fYear
2012
fDate
2-5 Oct. 2012
Firstpage
314
Lastpage
315
Abstract
This study aims to derive meaningful implications on the antecedents and consequence of consumers´ satisfaction towards Apps usage. Both utilitarian and hedonic views are incorporated into the Technology Acceptance Model (TAM). Further discussions and results will be provided for theoretical and practical implications.
Keywords
consumer behaviour; App usage; antecedents; consequence; consumer satisfaction; hedonic views; modified TAM; technology acceptance model; utilitarian views; Customer satisfaction; Educational institutions; Games; Mobile communication; Smart phones; Apps; satisfaction; technology acceptance model (TAM);
fLanguage
English
Publisher
ieee
Conference_Titel
Consumer Electronics (GCCE), 2012 IEEE 1st Global Conference on
Conference_Location
Tokyo
Print_ISBN
978-1-4673-1500-5
Type
conf
DOI
10.1109/GCCE.2012.6379612
Filename
6379612
Link To Document