Computer models for strategic business process optimisation

Author

Haase, Volkmar H.

Author_Institution

Tech. Univ. Graz, Austria

Volume

2

fYear

2000

fDate

2000

Firstpage

254

Abstract

Classical models of economic processes are hampered by the fact that crisp mathematical formulae seldom exist, as human behaviour does not follow differential equations, and optimisation of strategic decision making is difficult for managers when business information systems confront them with megabytes of data to study. The concepts of the balanced scorecard and of decision support systems based on fuzzy logic are combined into a methodology and a software tool that is able to help executives to optimise their strategic business processes. The tool, ActiveScoreCard is used successfully by the Austrian Research Centers

Keywords

business data processing; decision support systems; fuzzy logic; fuzzy set theory; management information systems; optimisation; strategic planning; ActiveScoreCard; Austrian Research Centers; balanced scorecard; business information systems; computer models; crisp mathematical formulae; decision support systems; differential equations; economic processes; executives; fuzzy logic; human behaviour; software tool; strategic business process optimisation; strategic business processes; strategic decision making; Decision making; Decision support systems; Differential equations; Fuzzy logic; Humans; Information management; Management information systems; Mathematical model; Optimization methods; Software tools;

fLanguage

English

Publisher

ieee

Conference_Titel

Euromicro Conference, 2000. Proceedings of the 26th

Conference_Location

Maastricht

ISSN

1089-6503

Print_ISBN

0-7695-0780-8

Type

conf

DOI

10.1109/EURMIC.2000.874426

Filename

874426