Title :
Study of Agent Based Process Management Environment -Mercury
Author :
Kim, Jeong Ah ; Taek, JinYoung ; Hwang, SunMyung
Author_Institution :
Kwandong Univ.
Abstract :
The objective of this study is to present the agent based process management model based on the tools needed for the process management of knowledge worker and service workers in order to establish the basis for the new knowledge management system. This study attempts to improve the process execution accuracy through process visualization and standardization and to accumulate the base data to improve the process through measuring the process execution. As such PSP is applied as the method for measuring time and flaw needed for process measurement, and an agent is also integrated to provide the accurate guideline during process execution
Keywords :
knowledge management; software agents; Mercury agent based process management environment; base data accumulation; knowledge management system; knowledge worker process management; personal software process; process execution accuracy; process measurement; process standardization; process visualization; service worker process management; Companies; Conference management; Data visualization; Engineering management; Environmental management; Investments; Knowledge management; Manufacturing processes; Standardization; Time measurement;
Conference_Titel :
Software Engineering Research, Management and Applications, 2006. Fourth International Conference on
Conference_Location :
Seattle, WA
Print_ISBN :
0-7695-2656-X
DOI :
10.1109/SERA.2006.65