Title :
Simulating six sigma improvement ideas for a hospital emergency department
Author :
Miller, Martin J. ; Ferrin, David M. ; Szymanski, Jill M.
Author_Institution :
Bus. Prototyping Inc., Safety Harbor, FL, USA
Abstract :
A large hospital in the southeast United States utilized simulation to aid project leaders in advancing to the next level of sophistication with six sigma. The project produced an ongoing, workable model from which to simulate potential process improvements in their emergency department (ED). Project leaders tested several scenarios in the ED simulation to quantify their value proposition. The simulation model also enabled the hospital to test design ideas of a planned new facility.
Keywords :
digital simulation; health care; hospitals; medical administrative data processing; medical computing; patient care; emergency department simulation; health care; hospital emergency department; patient care; six sigma project; Health and safety; Hospitals; Medical services; Medical simulation; Medical tests; Prototypes; Radiology; Road safety; Six sigma; Testing;
Conference_Titel :
Simulation Conference, 2003. Proceedings of the 2003 Winter
Print_ISBN :
0-7803-8131-9
DOI :
10.1109/WSC.2003.1261655