• DocumentCode
    251916
  • Title

    Tools for Gamification Analytics: A Survey

  • Author

    Heilbrunn, Benjamin ; Herzig, Philipp ; Schill, Alexander

  • Author_Institution
    SAP SE, Dresden, Germany
  • fYear
    2014
  • fDate
    8-11 Dec. 2014
  • Firstpage
    603
  • Lastpage
    608
  • Abstract
    Application and gamification data contains valuable information about users and their behavior. This data can be used to measure the success of gamification projects, to analyze user behavior, and to continuously improve gamification designs. Existing software solutions promise support for analyzing game- and gamification-related data. However, research shows that most gamification projects do not monitor and analyze this data in an automated way, even though gamification experts are aware of its potential. In this survey paper we identify relevant software solutions and assesses them with regards to their fulfillment of user requirements in the gamification analytics domain. The survey results can be used by practitioners to make tool decisions. Furthermore, we identify gaps of current solutions that should be addressed by future work in the field of gamification analytics.
  • Keywords
    behavioural sciences computing; computer games; software engineering; user interfaces; gamification analytics; gamification data; software solutions; user behavior; Bismuth; Customer satisfaction; Data models; Games; Measurement; Monitoring; Testing; Analytics; Data Analysis; Gamification;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Utility and Cloud Computing (UCC), 2014 IEEE/ACM 7th International Conference on
  • Conference_Location
    London
  • Type

    conf

  • DOI
    10.1109/UCC.2014.93
  • Filename
    7027560