DocumentCode
251916
Title
Tools for Gamification Analytics: A Survey
Author
Heilbrunn, Benjamin ; Herzig, Philipp ; Schill, Alexander
Author_Institution
SAP SE, Dresden, Germany
fYear
2014
fDate
8-11 Dec. 2014
Firstpage
603
Lastpage
608
Abstract
Application and gamification data contains valuable information about users and their behavior. This data can be used to measure the success of gamification projects, to analyze user behavior, and to continuously improve gamification designs. Existing software solutions promise support for analyzing game- and gamification-related data. However, research shows that most gamification projects do not monitor and analyze this data in an automated way, even though gamification experts are aware of its potential. In this survey paper we identify relevant software solutions and assesses them with regards to their fulfillment of user requirements in the gamification analytics domain. The survey results can be used by practitioners to make tool decisions. Furthermore, we identify gaps of current solutions that should be addressed by future work in the field of gamification analytics.
Keywords
behavioural sciences computing; computer games; software engineering; user interfaces; gamification analytics; gamification data; software solutions; user behavior; Bismuth; Customer satisfaction; Data models; Games; Measurement; Monitoring; Testing; Analytics; Data Analysis; Gamification;
fLanguage
English
Publisher
ieee
Conference_Titel
Utility and Cloud Computing (UCC), 2014 IEEE/ACM 7th International Conference on
Conference_Location
London
Type
conf
DOI
10.1109/UCC.2014.93
Filename
7027560
Link To Document