DocumentCode
2524093
Title
Improving phishing countermeasures: An analysis of expert interviews
Author
Sheng, Steve ; Kumaraguru, Ponnurangam ; Acquisti, Alessandro ; Cranor, Lorrie ; Hong, Jason
Author_Institution
Dept. of Eng. & Public Policy, Carnegie Mellon Univ., Pittsburgh, PA, USA
fYear
2009
fDate
Sept. 20 2009-Oct. 21 2009
Firstpage
1
Lastpage
15
Abstract
In this paper, we present data from 31 semi-structured interviews with anti-phishing experts from academia, law enforcement, and industry. Our analysis led to eight key findings and 18 recommendations to improve phishing countermeasures. Our findings describe the evolving phishing threat, stakeholder incentives to devote resources to anti-phishing efforts, what stakeholders should do to most effectively address the problem, and the role of education and law enforcement.
Keywords
computer crime; education; incentive schemes; law; unsolicited e-mail; antiphishing experts; education; expert interviews; law enforcement; phishing countermeasures; stakeholder incentives; Clustering algorithms; Computer security; Credit cards; Informatics; Information security; Information technology; Internet; Laboratories; Reliability engineering; Uniform resource locators; anti-phishing; electronic crime; expert interview;
fLanguage
English
Publisher
ieee
Conference_Titel
eCrime Researchers Summit, 2009. eCRIME '09.
Conference_Location
Tacoma, WA
Print_ISBN
978-1-4244-4625-4
Type
conf
DOI
10.1109/ECRIME.2009.5342608
Filename
5342608
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