An Initial Study on the Bug Report Duplication Problem

Author

Cavalcanti, Yguaratã A Cerqueira ; de Almeida, Eliana S. ; da Cunha, C.E.A. ; Lucrédio, Daniel ; De Lemos Meira, Silvio Romero

Author_Institution

Center for Inf., Fed. Univ. of Pernambuco, Recife, Brazil

fYear

2010

fDate

15-18 March 2010

Firstpage

264

Lastpage

267

Abstract

According to recent work, duplicate bug report entries in bug tracking systems impact negatively on software maintenance and evolution productivity due to, among other factors, the increased time spent on report analysis and validation, what in some cases take over 20 minutes. Therefore, a considerable amount of time is lost mainly with duplicate bug report analysis. This work presents an initial characterization study using data from bug trackers from private and open source projects, in order to understand the possible factors that cause bug report duplication and its impact on software development.

Keywords

program debugging; software maintenance; bug report duplication problem; bug tracker; bug tracking system; duplicate bug report analysis; duplicate bug report entry; software development; software maintenance; Context; Electronic mail; Measurement; Organizations; Productivity; Programming; Software; problem report; report duplication; software bugs; software maintenance;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Maintenance and Reengineering (CSMR), 2010 14th European Conference on

Conference_Location

Madrid

ISSN

1534-5351

Print_ISBN

978-1-61284-369-8

Electronic_ISBN

1534-5351

Type

conf

DOI

10.1109/CSMR.2010.52

Filename

5714448