The impact of cross-functional teams on operational performance after the implementation of intelligent information systems

Author

Santa, Ricardo ; Pun, W. K Daniel

Author_Institution

Charles Darwin Univ., Darwin, NT, Australia

fYear

2009

fDate

21-23 Sept. 2009

Firstpage

544

Lastpage

548

Abstract

This study examines cross-functional teams and their impact in line with operational performance and system effectiveness after the implementation of intelligent information and retrieval systems in organisations. Multiple regression analysis was used to determine the structural relationships and look for the phenomenon of cross-functional teams, operational effectiveness, and system effectiveness in the betterment of operational performance. Preliminary findings suggest that the quality and speed from operational effectiveness and the quality of information and quality of the services from systems effectiveness are the two key factors for cross-functional teams to enhance operational performance.

Keywords

information retrieval systems; information systems; innovation management; regression analysis; team working; cross-functional team; information quality; information retrieval system; innovation management; intelligent information system; multiple regression analysis; operational performance; structural relationship; system effectiveness; Australia; Cultural differences; Human resource management; Information retrieval; Information systems; Innovation management; Intelligent systems; Management training; Technological innovation; Technology management; Intelligent Information Systems; Operational Effectiveness; Systems Effectiveness;

fLanguage

English

Publisher

ieee

Conference_Titel

Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2009. IDAACS 2009. IEEE International Workshop on

Conference_Location

Rende

Print_ISBN

978-1-4244-4901-9

Electronic_ISBN

978-1-4244-4882-1

Type

conf

DOI

10.1109/IDAACS.2009.5342921

Filename

5342921