Title :
The Establishment of Perceived Risk and Trust in E-commerce
Author_Institution :
Northeast Pet. Univ. at Qinhuangdao, Qinhuangdao, China
Abstract :
Perceived risk becomes more and more important in e-commerce when we explain the consumer´s behaviors. Based on studying element and source of perceived risk that affected risk perceived during consumer´s online shopping, this article firstly included conception of perceived risk in online purchasing, perceived risk types, the performances and source, and then analyzed the relationships between trust of consumer perceived risk and intention to purchase. And it finally comes to design how to construct consumer´s online shopping trust.
Keywords :
consumer behaviour; electronic commerce; purchasing; risk management; consumer behavior; consumer online shopping; e-commerce; online purchasing; online shopping trust; perceived risk; Business; Economics; Internet; Privacy; Psychology; Safety; Web sites; e-commerce; online purchasing; perceived risk; trust;
Conference_Titel :
Business Computing and Global Informatization (BCGIN), 2012 Second International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4673-4469-2
DOI :
10.1109/BCGIN.2012.66