Title :
Supporting casual or naive users of externally derived statistical data
Author :
Hyland, Peter ; Hasan, Helen ; Fuentes, Antonio
Author_Institution :
Wollongong Univ., NSW, Australia
Abstract :
This paper describes a study of users of externally derived statistical data (EDSD) in academic, business, government and non-government organisations. It clarifies the terms casual user, naive user and novice user and applies these concepts to categorise the survey respondents. The survey reveals that users of EDSD are far more varied than has been previously thought. The paper identifies the type of interfaces that are suitable for casual or naive users, particularly for users of EDSD
Keywords :
business data processing; computer literacy; educational computing; human factors; statistical analysis; user interfaces; business; casual users; education; externally derived statistical data; government; naive users; novice user; organisations; survey; user interfaces; Application software; Data analysis; Data mining; Displays; Frequency; Government; Information retrieval; Information systems; Statistics;
Conference_Titel :
Computer-Human Interaction, 1996. Proceedings., Sixth Australian Conference on
Conference_Location :
Hamilton
Print_ISBN :
0-8186-7525-X
DOI :
10.1109/OZCHI.1996.560020
