Notice of RetractionResearch on customer satisfaction evaluation model of China´s human dispatch industry

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

Human dispatch as a new employing labor way greatly increases the flexibility of the enterprise employing labor and the labor resource allocation efficiency. However, the quality of service of human resource industry in china not adapts to the needs of labor units and has been the key problem of restricting the development of industry. Therefore, study on the key quality indicators affecting customer satisfaction based on customer satisfaction, and thereby forming industry service standards seems have great significance to the development of industry. This paper establishes the industry´s customer satisfaction model and evaluation index system combined with characteristics of the human dispatch service industry in China, in order to provide the theory basis for forming the quality specification of the industry´s service and promoting the healthy and orderly development of the industry.