Title :
Setting goals and measuring performance: the challenge for engineering management
Author :
Vraspir, Allen L.
Author_Institution :
Weyerhaeuser Paper Co., Tacoma, WA, USA
Abstract :
The author discusses a method of setting goals for engineers working on large projects. The goals considered are facility performance, quality, safety and housekeeping, cost and schedule, and customer satisfaction. The author also discusses how to get feedback for hard goals which can be quantified and measured as well as for soft goals which are very subjective
Keywords :
management; project engineering; cost; customer satisfaction; engineering management; goals; housekeeping; performance; projects; quality; safety; schedule; Appraisal; Costs; Customer satisfaction; Engineering management; Engineering profession; Feedback; IEEE members; Production; Remuneration; Research and development management;
Conference_Titel :
Pulp and Paper Industry Technical Conference, 1990., Conference Record of 1990 Annual
Conference_Location :
Seattle, WA
DOI :
10.1109/PAPCON.1990.109870
