Title :
Accounting for the human in cyberspace: Effects of mood on trust in automation
Author :
Stokes, Charlene K. ; Lyons, Joseph B. ; Littlejohn, Kenneth ; Natarian, Joseph ; Case, Ellen ; Speranza, Nicholas
Abstract :
The present study examined the effects of mood on trust in automation over time. Participants (N = 72) were induced into either a positive or negative mood and then completed a computer-based task that involved the assistance of an automated aid. Results indicated that mood had a significant impact on initial trust formation, but this impact diminishes as time and interaction with the automated aid increases. Implications regarding trust propensity and trustworthiness are discussed, as well as the dynamic effects of trust over time.
Keywords :
human factors; security of data; social aspects of automation; automation; computer-based task; cyberspace; human mood; trust formation; Automation; Collaboration; Decision making; Force sensors; Humans; Man machine systems; Military computing; Mood; Psychology; Sensor systems; Automation; Mood; Trust;
Conference_Titel :
Collaborative Technologies and Systems (CTS), 2010 International Symposium on
Conference_Location :
Chicago, IL
Print_ISBN :
978-1-4244-6619-1
DOI :
10.1109/CTS.2010.5478512
