Customer-oriented hierarchical concept development - application of the HoC approach in mechatronic design

Author

Punz, Stefan ; Hehenberger, Peter ; Follmer, Martin ; Zeman, Klaus

Author_Institution

Inst. of Comput.-Aided Methods in Mech. Eng., Johannes Kepler Univ., Linz, Austria

fYear

2011

fDate

13-15 April 2011

Firstpage

224

Lastpage

229

Abstract

Especially in early product design stages, customer orientation - as, for example, supported by the Quality Function Deployment (QFD) approach - is essential for product success. However, the QFD approach does not focus on conceptual design, at least not to the desired extent. The novel House of Concepts (HoC) approach assists in enhancing customer orientation, particularly during conceptual design, and supports systematic concept development at various levels of abstraction.

Keywords

customer satisfaction; mechatronics; product design; product development; quality function deployment; conceptual design; customer orientation; customer-oriented hierarchical concept development; house-of-concepts approach; mechatronic design; product design stages; quality function deployment approach; Silicon; Welding; House of Concepts; Quality Function Deployment; conceptual design; customer orientation; hierarchical concept development; mechatronic product design;

fLanguage

English

Publisher

ieee

Conference_Titel

Mechatronics (ICM), 2011 IEEE International Conference on

Conference_Location

Istanbul

Print_ISBN

978-1-61284-982-9

Type

conf

DOI

10.1109/ICMECH.2011.5971285

Filename

5971285