Title :
Research model on e-commerce systems performance measures
Author :
Huang, J.H. ; Jiang, X.M. ; Zhang, L.
Author_Institution :
Res. Center for Contemporary Manage., Tsinghua Univ., Beijing
fDate :
June 30 2008-July 2 2008
Abstract :
The value and performance of e-commerce is currently an active research area in the information systems discipline. Based on the analysis of the existing literature and Baruapsilas net-enabled business value model, we propose e-commerce performance measures, as well as hypotheses which reflect the relationships among the performance measures. The research model can help managers understand e-commerce value and lay the theoretical foundation for evaluating e-commerce systems performance.
Keywords :
electronic commerce; information systems; Barua net-enabled business value model; e-commerce performance measures; e-commerce systems; information systems; Business; Companies; Costs; Electronic commerce; Information systems; Instruments; Investments; Marketing and sales; Production; System performance;
Conference_Titel :
Service Systems and Service Management, 2008 International Conference on
Conference_Location :
Melbourne, VIC
Print_ISBN :
978-1-4244-1671-4
Electronic_ISBN :
978-1-4244-1672-1
DOI :
10.1109/ICSSSM.2008.4598485
