Quality and effectiveness of knowledge management transfer using of Mentor-mentee Program and on Job Training in work place

Knowledge management is the system that been use to manage and transfer the information or knowledge among people within an organization. Knowledge management also can be defined as the organizational efforts designed to capture knowledge; convert personal knowledge to group-available knowledge; connect people to people, people to knowledge, knowledge to people, and knowledge to knowledge; and measure that knowledge to facilitate management of resources and help understand its evolution. Knowledge therefore became a very valuable competitive resource, since it fosters innovation and creates a sustainable competitive advantage for the company [1] In a review of KM critical success factors identified in one research, [2] found that many factors have been suggested as important for successful knowledge management implementation: culture, training, top-management support, technology infrastructure, knowledge infrastructure, knowledge sharing and knowledge transfer. Additional studies have emphasized the importance of culture, technology, systems and procedures, structure, tasks, and incentives [3]. The Knowledge Management system can manage and transfer information or knowledge within the organization. If the knowledge and information can be transferring correctly, this will make sure that knowledge and information are value to use in future and to give an advantage to the user itself. So, factor influence in knowledge management which is Mentor-mentee Program and Job Training activities are important to transfer the knowledge or information within the organization. Therefore, this study attempt to find out the relationship between channel of intranet, mentor-mentee program and on Job Training on the transfer of knowledge management in the higher education.