Title :
A customer network management environment for advanced intelligent telecommunications networks
Author :
Boggs, George J. ; Simmons, Ronald V.
Author_Institution :
Ameritech Services, Rolling Meadows, IL, USA
Abstract :
A description is presented of a graphical user interface built on an object-based architecture for customer access to the AIN (advanced intelligent network). The interface provides a simple telecommunications domain metaphor. It is designed to match the customer´s mental model of the network and simplify AIN management and programming.<>
Keywords :
graphical user interfaces; telecommunication networks; telecommunications computing; user modelling; advanced intelligent telecommunications networks; customer network management; customer service creation prototype; customer´s mental model; graphical user interface; object-based architecture; telecommunications computing; telecommunications domain metaphor; Customer service; Environmental management; Filters; Graphical user interfaces; IEEE news; Intelligent networks; Productivity; Prototypes; Telecommunication network management; Telephony;
Conference_Titel :
Systems, Man, and Cybernetics, 1991. 'Decision Aiding for Complex Systems, Conference Proceedings., 1991 IEEE International Conference on
Conference_Location :
Charlottesville, VA, USA
Print_ISBN :
0-7803-0233-8
DOI :
10.1109/ICSMC.1991.169783
