The interrelationship between quality and competency management — the foundation for innovative training technologies

Author

Klett, Fanny

Author_Institution

Bus. Area Data Representation & Interfaces, Fraunhofer Inst. Digital Media Technol., Ilmenau, Germany

fYear

2010

fDate

April 29 2010-May 1 2010

Firstpage

174

Lastpage

178

Abstract

This paper reflects on recent directions for the harmonization of human performance, e-learning, and competency management efforts in the framework of rising multinational and international businesses and requirements for quality management. It shows the complex interrelationship between strategic management, competency management, assessment and the overall quality management. Further, it points out the need for interoperability of learning content, competency and assessment data and systems, by following a methodical approach towards human resources development as a key source of innovation and competitive improvement in training technologies to maximize the Return-On-Investment in people and technology.

Keywords

computer based training; innovation management; Return-On-Investment; competency management; content learning interoperability; data assessment; e-learning; human resource development; innovative training technologies; quality management; Human resource management; Innovation management; Management training; Paper technology; Project management; Quality management; Societies; Standardization; Technological innovation; Technology management; assessment; competency management; human factors; quality management;

fLanguage

English

Publisher

ieee

Conference_Titel

Information Technology Based Higher Education and Training (ITHET), 2010 9th International Conference on

Conference_Location

Cappadocia

Print_ISBN

978-1-4244-4810-4

Type

conf

DOI

10.1109/ITHET.2010.5480042

Filename

5480042