A taxonomy for technology adoption: A human computer interaction perspective

Purpose of this paper: computer-human interfaces have become critical in an era of services being rendered through Internet and counting for a significant part of the economy. Given this fact, it is very critical to understand what is important in putting together such interfaces. One obvious target should be the usability and acceptability of such interfaces. Therefore, we had emphasized our analyses on those constructs and targeted to develop a framework, which we can later target to quantify through a field analysis. Design/methodology/approach: In the development method of technology adoption taxonomy, research framework and experimental study, a chain of studies were administered; in- depth interviews, brainstorming session, expert focus group. Findings: A taxonomy for the characteristics of technology adoption process through a human computer interaction focus is generated. Our study is based on theoretical background review, prior empirical studies, previously defined technology acceptance and user satisfaction models. Practical implications: The details of a computer-human interface will be useful for those developing such interfaces. What is original/value of paper: In this study, technology adoption taxonomy was proposed which was developed through qualitative techniques; in-depth interviews, brainstorming session and expert focus group studies. This framework can be adopted into any case providing insight into the development of a computer-human interface.