Business Intelligence Maturity: Development and Evaluation of a Theoretical Model

Author

Lahrmann, Gerrit ; Marx, Frederik ; Winter, Robert ; Wortmann, Felix

Author_Institution

Inst. of Inf. Manage., Univ. of St. Gallen, St. Gallen, Switzerland

fYear

2011

fDate

4-7 Jan. 2011

Firstpage

1

Lastpage

10

Abstract

In order to identify and explore the strengths and weaknesses of business intelligence (BI) initiatives, managers in charge need to assess the maturity of their BI efforts. For this, a wide range of maturity models has been developed, but these models often focus on technical details and do not address the potential value proposition of BI. Based on an extensive literature review and an empirical study, we develop and evaluate a theoretical model of impact-oriented BI maturity. Building on established IS theories, the model integrates BI deployment, BI usage, individual impact, and organizational performance. This conceptualization helps to refocus the topic of BI maturity to business needs and can be used as a theoretical foundation for future research.

Keywords

competitive intelligence; information systems; organisational aspects; BI deployment; BI usage; IS theories; business intelligence maturity; organizational performance; Adaptation model; Artificial intelligence; Bismuth; Instruments; Organizations; Reliability;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences (HICSS), 2011 44th Hawaii International Conference on

Conference_Location

Kauai, HI

ISSN

1530-1605

Print_ISBN

978-1-4244-9618-1

Type

conf

DOI

10.1109/HICSS.2011.90

Filename

5718882