Using software metrics and measurements to improve software productivity and quality

Summary form only given. The primary objective of introducing metrics and measurement is to improve software quality, and thus the productivity of the organization. Implementation of a software quality measurement effort, however, is not without cost. Therefore, it is important to understand that introducing software metrics and measurement may result in increasing up-front costs. Some consideration should be given to performing a cost benefit analysis to help determine if expectations are realistic and if the predefined goals are feasible. The identification of desired outcomes/results and the selection of appropriate measurement criteria are key to the success of a software improvement program