DocumentCode
2617031
Title
Research on customer segmentation in retailing based on clustering model
Author
Li, Zeying
Author_Institution
Dept. of Math & Inf. Technol., Hanshan Normal Univ., Chaozhou, China
fYear
2011
fDate
27-29 June 2011
Firstpage
3437
Lastpage
3440
Abstract
Data mining can efficiently deal with the large number of historical and current data, from the database can find some potential, useful and valuable information for the retail stores. The paper takes a large retail supermarket as its study object, use data mining methods to retail enterprise customer segments, and then use association rules to different groups of customer and get rules about customer characteristics to make customer characteristic analysis. Finally, give some references to the supermarket´s marketing and management work.
Keywords
consumer behaviour; customer relationship management; data mining; pattern clustering; retailing; clustering model; customer characteristic analysis; customer segmentation; data mining; retail supermarket management; retailing; supermarket marketing; Analytical models; Association rules; Data models; Databases; Information technology; Optimization; K-means; clustering analysis; customer value matrix; data mining;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Science and Service System (CSSS), 2011 International Conference on
Conference_Location
Nanjing
Print_ISBN
978-1-4244-9762-1
Type
conf
DOI
10.1109/CSSS.2011.5974496
Filename
5974496
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