• DocumentCode
    2617031
  • Title

    Research on customer segmentation in retailing based on clustering model

  • Author

    Li, Zeying

  • Author_Institution
    Dept. of Math & Inf. Technol., Hanshan Normal Univ., Chaozhou, China
  • fYear
    2011
  • fDate
    27-29 June 2011
  • Firstpage
    3437
  • Lastpage
    3440
  • Abstract
    Data mining can efficiently deal with the large number of historical and current data, from the database can find some potential, useful and valuable information for the retail stores. The paper takes a large retail supermarket as its study object, use data mining methods to retail enterprise customer segments, and then use association rules to different groups of customer and get rules about customer characteristics to make customer characteristic analysis. Finally, give some references to the supermarket´s marketing and management work.
  • Keywords
    consumer behaviour; customer relationship management; data mining; pattern clustering; retailing; clustering model; customer characteristic analysis; customer segmentation; data mining; retail supermarket management; retailing; supermarket marketing; Analytical models; Association rules; Data models; Databases; Information technology; Optimization; K-means; clustering analysis; customer value matrix; data mining;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Science and Service System (CSSS), 2011 International Conference on
  • Conference_Location
    Nanjing
  • Print_ISBN
    978-1-4244-9762-1
  • Type

    conf

  • DOI
    10.1109/CSSS.2011.5974496
  • Filename
    5974496