A case study on participatory redesign of web site with scenario-based techniques

Participatory design has been used to bring user requirements into design of interactive multimedia systems. The case study of participatory design, discussed in this paper, employs scenario-based techniques for redesigning a Web site of Computer Science Department. It reveals that scenarios can encourage real users to participate in redesign activities and to identify usability problems on Web sites, yet they may feel that scenario writing process becomes an effort. This paper discusses some issues on conducting scenario-based participatory redesign of Web sites also