Title :
Consensus and dissention: a new measure of agreement
Author :
Tastle, William J. ; Wierman, Mark J.
Author_Institution :
Dept. of Bus. Adm., Ithaca Coll., NY, USA
Abstract :
This paper introduces a new measure of ordinal scales, specifically that of the Likert scale. An overview of the Likert scale is given and a set of requirements is presented that should be satisfied to assure a proper meaning of consensus within the confines of the Likert scale. Illustrations compare the consensus measure with entropy and other statistical measures. The consensus measure also serves as an effective measure of dispersion.
Keywords :
entropy; psychometric testing; statistical analysis; Likert scale; consensus measure; dissention; entropy; ordinal scale measure; statistical measure; Application software; Computer science; Decision making; Dispersion; Documentation; Educational institutions; Entropy; Internet; Licenses; Voting;
Conference_Titel :
Fuzzy Information Processing Society, 2005. NAFIPS 2005. Annual Meeting of the North American
Print_ISBN :
0-7803-9187-X
DOI :
10.1109/NAFIPS.2005.1548566
