Organizational memories as electronic discussion by-products

Author

Romero, Natalia A. ; Pino, José A. ; Guerrero, Luis A.

Author_Institution

Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile

fYear

2000

fDate

2000

Firstpage

11

Lastpage

18

Abstract

An approach to develop organizational memory systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good organizational memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on this approach. OMUSISCO uses SISCO meeting preparation discussions as its information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions, but it should scale up well in real situations

Keywords

groupware; management information systems; software packages; thesauri; OMUSISCO software system; SISCO meeting preparation discussions; computer-supported discussion reuse; electronic discussion by-products; informal knowledge; information source; knowledge access; organizational memory systems; scalability; thesaurus; Costs; Data mining; Electronic mail; Indexing; Knowledge engineering; Scheduling; System testing; Thesauri;

fLanguage

English

Publisher

ieee

Conference_Titel

Groupware, 2000. CRIWG 2000. Proceedings. Sixth International Workshop on

Conference_Location

Madeira

Print_ISBN

0-7695-0828-6

Type

conf

DOI

10.1109/CRIWG.2000.885150

Filename

885150