Title :
Organizational memories as electronic discussion by-products
Author :
Romero, Natalia A. ; Pino, José A. ; Guerrero, Luis A.
Author_Institution :
Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
Abstract :
An approach to develop organizational memory systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good organizational memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on this approach. OMUSISCO uses SISCO meeting preparation discussions as its information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions, but it should scale up well in real situations
Keywords :
groupware; management information systems; software packages; thesauri; OMUSISCO software system; SISCO meeting preparation discussions; computer-supported discussion reuse; electronic discussion by-products; informal knowledge; information source; knowledge access; organizational memory systems; scalability; thesaurus; Costs; Data mining; Electronic mail; Indexing; Knowledge engineering; Scheduling; System testing; Thesauri;
Conference_Titel :
Groupware, 2000. CRIWG 2000. Proceedings. Sixth International Workshop on
Conference_Location :
Madeira
Print_ISBN :
0-7695-0828-6
DOI :
10.1109/CRIWG.2000.885150
